Saturday, 21 February 2009

Disconnection

It's really weird to be at home without an Internet connection. Such a silent and boring life. That is what happening at my house currently; no Internet from 19/2 till 25/2/09 due to re-connection process from BeBox after the existing connection has been terminated by last tenant. Unfortunately, the procedure also needs the modem to be returned to BeBox..

I took the responsibility to find a replacement for our home broadband. At first, one of my housemates and I were looking for another Internet provider that is cheaper than BeBox. BeBox costs us £18 per month. The broadband options that we were looking at were Virgin, TalkTalk, Sky, AOL, Orange, O2 and Tiscali.

Tiscali is really promoting a great offer of £14.99 per month for broadband+phone line rental. But there is a very expensive connection and installation fee for a non-BT landline which is £99! To switch from Southern Electric to BT in getting cheaper fee of £30 and then apply the Tiscali broadband, we are required to be with BT for at least 12 month then only we are qualified to apply for Tiscali broadband. Aiseyh... ~

After going through some another options and listing down the pros and cons for each option, we nearly decided to sign up with Virgin which offers £5 for the first 3 months then only £12 per month afterwards. But we need to switch to BT first then only Virgin will be able to connect us to their broadband service. Hey, it seems that BT is dominating all the broadband services, doesn't it?

Although the combination of Virgin broadband+BT phone line rental is cheaper which is only £23 compared to what we currently have now that is £38; but the drawback of this option is that, the whole set-up will take time almost 6 weeks.. ! Oh no~

My housemate suggested that we just re-connect using the same provider that possibly quicker since they already have our home address and the connection cable installed. Although I did not really agree at first (because I want a cheaper one..hu) but we then contacted BeBox to seek advice and get clarification on the process after most of the housemates just wanted a quicker broadband re-connection. I myself can't endure such a 6-week-long period to have Internet back to my house. hu~

The BeBox operator told us that it was fine for us to re-connect using a new account after looking at the compatibility of our home phone landline. What is a big relief for all of us is that the set-up will only take one week rather than 6 weeks if we sign-up to another Internet provider. In addition to that, we do not need to return the modem but can just use the existing one. This really avoids waiting time for a new modem to arrive, plus no more connection cable set-up and installation need to be done.

...and another good news is, we will get free gift of £40 credit to our account after 3 months as well.. ^_^

Making a lot of calls here and there last Wednesday trying to resolve this issue made me falling sick. I had an acute sorethroat and headache that night, continuously until today that also made me worried that this might be a hint for a long fever after this.

My apology to all my friends for not being able to be contacted through YM and email for this period. Silent is my life now...

@ John Ryland Main Library,
Oxford Road,
The University of Manchester

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